Refunds – A full refund will be provided for a faulty item if it is returned to us within 21 days in exactly the same condition it was sold in. Proof of purchase will be required. Refunds will not be provided on non-faulty items.
Exchanges – If you change your mind about an item, or want to exchange a gift, then we will exchange it for another item if it is returned to us in exactly the same condition it was sold in within 21 days. Proof of purchase will be required. If you wish to exchange your item for a more expensive one then you will need to pay the balance between the price of the product you are returning and the product you are exchanging it for.
Shipping – All goods will be delivered in mainland UK within 5 days. Delivery of goods to non mainland UK and overseas countries will take longer and delivery times will depend upon geographic location. All goods will be shipped ‘express’ and will be tracked and signed for to ensure safe delivery.
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